What are virtual offices?
Virtual offices are service offered by office space providers to business owners, who for a multitude of reasons, prefer working remotely. Services include live phone answering/forwarding in a client’s company name, mail services with receipt, delivery or forwarding of business mail at the office provides business address and conference room service all designed to create and maintain a business presence for the virtual office client.
What kind of business is suited for a virtual office?
Small businesses, sole practitioners, regional offices, start-ups, and businesses looking to expand but would like to test the market in a new area are all perfect for virtual office services.
Why a Nevada virtual office?
Many businesses choose Nevada for their companies for the following reasons: No Corporate Income Tax on Corporate Shares, No Franchise Tax, No Personal Income Tax, No Franchise Tax on Income, No Inheritance or Gift Tax, No Unitary Tax, No Estate Tax. Nevada corporations may purchase, hold, sell or transfer shares of its own stock. Nevada corporations may issue stock for capital, services, personal property, or real estate including leases and options, (the directors determine the value of any of these transactions.)
Who is St Rose Executive Suites?
With over ten years of dedicated and virtual office services, the management of SRES has the experience, education, skills and resources in real estate and business management needed to provide the best in office services. We know just what you need and won’t talk you into something that is not size appropriate. If you need just a virtual office, we will tell you. If you need a dedicated space, we understand and will do our best to give you the best fit. Let our friendly, professional and experienced staff assist you with all your office service needs. Our facility is located in a prime location with easy access to freeways, restaurants, shopping and home. Views overlooking the valley and world famous Las Vegas Strip.
How do I sign up?
There a two ways. One, you can sign up on via our website www.strosesuites.com or by calling our leasing manager Chris “Tug” Travica. He’ll be more than happy to show you our facility and sign you up in person along with a completed USPS Postal Service Form 1583.
What is the USPS Form 1583?
This official USPS form permits us to act as your commercial agent permitting us to receive mail on your behalf. It must be completed in order for your lease to be valid.
How does live answering work for my business if you also answer for other businesses?
Each of our clients, whether dedicated or virtual, that receives call is assigned one of our licensed phone numbers. Calls are prompted to our phone system with all the pertinent information on contacts on our receptionists screen. We give the same great service to all our clients, virtual or dedicated.
What is required to set up my virtual office service?
A major credit card, a valid driver’s license or passport in the card holder’s name. A security deposit is required for a dedicated office space. Generally speaking, virtual office services take around 24-48 hours to setup.
What are additional charges I should be aware of?
All mail forwarding services are cost plus an additional 20% Otherwise, unless your package doesn’t include a service such as mail or conference room time, you can expect the same charges each month. If you go over your monthly time for conference rooms or copies additional incidentals will occur.
How does mail forwarding work?
As a rule, we forward mail weekly. All mail received for you is kept unopened in a secure mailbox/file. Unless you specify otherwise, we will not forward 3rd class or ‘junk’ mail. If you are expecting time sensitive material we will forward immediately upon your notifying us within 24 hours.
Can I pick up my mail instead of having it forwarded?
Of course, during normal office hours Monday-Friday, 8 a.m. thru 5 p.m. excluding holidays. Feel free to call to make sure you have mail prior to coming down.
Do you accept parcels and courier packages?
SRES will accept deliveries from USPS, FedEx, UPS, and all other courier services on your behalf.
Will you accept certified mail?
Certified mail is always accepted unless you specifically instruct us to not accept it.
How much is mail forwarding?
You are billed monthly only what was forwarded plus 20%.
Can I keep my assigned phone number if I terminate services?
The phone numbers that are assigned to you are only valid for the duration of your lease.
What forms of payment do you accept?
We accept all major credit cards, Money orders, cashier checks, Intuit Payment Network (ACH) and cash.
When are you closed?
We are closed on most federal holidays. Please refer to your lease. Reminders are sent also.
What is a business address for mail service?
A physical address where contact, mail and packages are either sent or delivered by the USPS
What is a courier package receipt?
Our staffed location to receive your FedEx, UPS, and other carrier delivery company or courier service.
What is package notification?
Our staff will notify you of all certified, time sensitive or carrier deliveries via phone, email or text.
What is mail forwarding?
Your business mail sent to you per your instructions for an additional 20%.
What is an Assigned Private Telephone Number?
Your assigned phone number we provide you.
What is Direct Call to Cell (DCC)?
Your assigned telephone number that is directly routed to your specified number off our phone system, to your cell or any other number.
What is an eFax Number?
It’s your assigned fax number through which you receive faxes via email in PDF format.
How are calls answered by automated system?
This is an option available to you if you would like your calls to bypass our live operator. Choosing instead to have a recorded greeting and prompts for your caller to select.
What is voicemail to email?
If your caller is sent to voicemail, either per your instructions or because you are unavailable, our innovative phone system will email you your voicemail message via a .wav file using the valid email address you provide us. You must have appropriate audio software and speakers.
Do you provide additional voicemail boxes?
Yes, for a nominal additional fee.
What is live answering?
Calls answered in your company name by our live, friendly receptionist during normal office hours.
What is Text Message notification to Cell Phone?
If you provide us with your cell phone provider string, (by texting to our email address) we can notify you of important deliveries or notify you of your client’s arrival.
Do you provide a day office?
SRES has at this time a small conference room you may use with a reservation via our receptionist or by log in to an account we provide you.
Can I get listed on the Suite Directory?
For a small fee, dedicated office spaces are provided signage.
Can I get listed with local 411?
Yes, for an additional fee we can list your business with 411.
Can I ask my calls to be forwarded to my cell if I leave my office?
You can actually do this from your phone. We have a call forwarding option from your desk phone.