Being your own boss is hard enough when you’re a startup or entrepreneur trying to grow your own business. Once you get your business growing, the next thing you might need is an additional helper or employee. Having another person is a great benefit to your growing business and the benefits will help take some of the stress off you. However, there are also disadvantages to having another person in an already stressful situation. You want the best for your small biz and another employee has it’s pros and cons.
The added help that an employee that could answer your incoming calls would be great. Everyone likes to talk to a live person instead of a voice recording or a rushed business owner who is in the middle of something else. A live,warm and friendly voice is always welcome and appreciated by clients.
On the other hand, there are the drawbacks to having an employee. First, there are the financial strains on a new business. You’re most likely already stretched to the limits in that regard. Secondly, the employee might have financial expectations regarding pay and benefits that you just can’t meet at this time. And then of course, there’s the drama. We’ve all been there. The unhappy, grumpy, sad or just otherwise disengaged employee. If your operating out of your home, then that’s just miserable. So should you give up on having additional help to answer your phones?
The good news is a virtual receptionist that comes with a virtual office. Even better is the price and the benefits. For a small monthly fee, you can get all the benefits of an employee without all the disadvantages. Your clients will feel better about your calls being answered by a live, professional receptionist to greet and answer your calls in your company name. Everyone prefers a warm friendly voice as opposed to a cold recorded voice or a rushed business owner. Calls will be then transferred to you wherever you request, including a voicemail. In fact, you’ll receive voicemail and faxes to your email for downloading if need be.
Create a sense of trust and credibility for your clients and your growing business by avoiding the drama with a virtual receptionist.